When can I make an appointment?
The Holiday Experience SignUp will go live on September 1, 2021 at 9am in our Holiday Experience Group on Facebook and 10am on the DFC Facebook Page, Instagram and website
How much time is our visit with Santa Claus
Your visit will be approximately 3 minutes in length. We do not want to mislead anyone into thinking it is longer.
Should I arrive early for my appointment?
Please arrive NO MORE THAN 5 MINUTES EARLY. We have always had problems with our neighbors and parking so we don't want the parking lot overloaded, you will be texted in the order of your appointment. Please do not bring in strollers.
Please arrive camera ready. Prepping in the parking lot once you've been instructed to come in or during your appointment time will take away from the length of your visit.
Is there parking?
Please respect our neighbors and park in the DFC lot when possible
Please DO NOT park on the grass. We have had clients do this and have gotten stuck and had to be towed at their expense.
How long will I be in the studio?
Your time in the studio will be approximately 10 minutes.
What if my child(ren) cry?
If you have a child between the ages of 10 months and 4 years, you will hear the phrase "Embrace the cry." at the studio. Learn it, love it, live it. Although we as parents want the perfect shot, chances are, at this age range, you will probably get tears. We truly try to make lemonade out of lemons and as parents ourselves, we know it's a rite of passage to get the crying pic for a couple of years so please arrive with a sense of humor! We do have some tricks that sometimes work depending on their age. Our assistants will chat with you about it when you come in and you can decide what you would like to do.
Crying Continued: (can you tell this is a big topic?)
There is a HUGE difference between a crying child that will just sit on Santa's lap and a child who is genuinely frightened. My crew is trained to see and know the difference and will advocate for that child. We will absolutely not push through an entire 3 minutes with a child that is trembling in terror. There is a time that it's not funny and we will not continue the session even if there are only 5 images to choose from. The intent is for them not to have a fear of Santa into their teens.
We will not accept requests to reshoot a family due to a crying child.
Can other relatives come and watch?
At this time no more than 2 adults can come
Can I take pictures?
Please refrain from taking photos of your session. It's our job to capture the moment, it's your job to take it all in!
How do I order my pictures?
Please click Your Experience from Beginning to End for full details
What if I must cancel my appointment?
If you do not intend on keeping your upcoming appointment, please cancel asap.
What Covid-19 precautions do you have in place?
Click DFC COVID-19 PRECAUTIONS for full details we have had and will have in place.
We are very proud to say that during 2020 Santa season, we saw over 4,500 families and there were no reports of anyone contracting COVID-19 from attending our event from families or staff.
Can I switch my appointment with someone?
Yes. The ONLY way we can do this is for you AND the person you are switching with to email HOLIDAY@DANIELLEFOSTERCREATIONS.COM. We are inundated with these requests and cannot have them coming from all directions. Thank you.
I know when we get there we have to wait in the car until it's our turn, but how do we check in? Do we have to call?
One of our crew members will be doing down the list of appointments in time order. You will get about 2 texts:
(1) To confirm you have arrived ---(2) To let you know when to come in the waiting room
PLEASE DO NOT COME EARLY! We will not take you ahead of your turn. 5 minutes early is enough. Coming too early will crowd the parking lot for those that are supposed to be in those spots. If you are early, circle around a little PLEASE.
What if I want to add additional images after my order is complete?
We call this Buyer's Remorse :)
We remove all galleries from our website every evening.
* If you order additional photos the same day, you CAN order prints and/or digital images at our regular prices.
* If you order past the day of your visit, only digital images are available at the full price of $47 each or any digital image packages only - regardless of your original order.